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BusinessTechPros has been serving the Canyon Lake area since 2010, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Expiration Dates are for Technology Too

Expiration Dates are for Technology Too

Everyone knows that everything in the break room fridge needs to be replaced after a certain amount of time, but that’s not all that’s at your business that needs regular updates. The solutions you use every day will also need maintenance, for quite a few reasons.

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Hackers Beware: IBM Unleashes Supercomputer Watson to Tackle Cybercrime

Hackers Beware: IBM Unleashes Supercomputer Watson to Tackle Cybercrime

Sherlock Holmes is one of the most famous detectives in fiction, but without his dear Dr. Watson, he would have been stumped on occasion. There’s a good reason why IBM named its super-intelligent computer, Watson, after the famous character. True to its namesake, Watson is now being used to safeguard 40 organizations from cyber security threats.

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Did My Samsung Device Just Wink? Is it Spying on Me?

Did My Samsung Device Just Wink? Is it Spying on Me?

Occasionally, some Samsung smartphone users might see something strange appear at the top of their device’s screen--an eyeball. It will show up for a brief second and then disappear. What gives Samsung? Are you spying on me? For this blog, we’ll get to the bottom of this, as well as go over the symptoms of a device that is compromised.

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Self-Driving Cars: Would You Hand the Wheel Over to a Computer?

Self-Driving Cars: Would You Hand the Wheel Over to a Computer?

Are you ready to share the road with self-driving cars? According to a recent survey by the University of Michigan, 37.2 percent of drivers are “very concerned” about riding in a self-driving car, while 66.6 percent are “very or moderately concerned.” Simply put, the public isn’t quite ready for self-driving cars. Although, the gradual adoption of vehicles equipped with assisted-driving technology is already happening.

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A Tough Choice: Samsung Galaxy vs Google Pixel

A Tough Choice: Samsung Galaxy vs Google Pixel

Fans of Google’s Android OS have some tough choices to make when selecting a smartphone, seeing as the software runs on so many devices of varying quality and price points. For the purposes of this review, we will take a look at and compare two current flagship devices: Google’s Pixel and Samsung’s Galaxy s7.

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Looking to Backup Your Data? Here are Your Options

Looking to Backup Your Data? Here are Your Options

Every business owner needs to have a plan in place to backup their company’s data. Ignoring this basic task can lead to some pretty grim consequences, like a data-loss causing disaster. Fortunately, when it comes to backing up your data, you’ve got options.

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What is HTTPS Encryption and Why is it Important for Your Business?

What is HTTPS Encryption and Why is it Important for Your Business?

Encryption has become a very important part of maintaining an acceptable standard of security while browsing the web and storing data. Large enterprises and organizations have been using encryption for a long time, and even the average consumer uses encryption each and every time an online purchase is made. Did you know that the protection afforded users by encryption is made possible thanks to security certificates?

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Tip of the Week: 4 Smartphone Accessories Too Good to Pass Up

Tip of the Week: 4 Smartphone Accessories Too Good to Pass Up

Here are four of the best smartphone accessories out there, including ways to get more battery life out of your device, ways to communicate more effectively, and other portable conveniences.

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Tip of the Week: Make Sure Your Mobile Device Policy Covers These 3 Areas

Tip of the Week: Make Sure Your Mobile Device Policy Covers These 3 Areas

If we asked you to count the number of mobile devices in your workplace, would you be able to do so? This includes smartphones, laptops, tablets, and others--anything that’s not a workstation or hardware tied down to your location. While mobile devices can be beneficial for any business, it’s still important to keep security at the top of your mind. Here are three topics that you need to be sure you’ve considered before allowing mobile devices in the workplace.

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For Emergency Purposes Only: Users Can Now Activate Facebook’s Safety Check

For Emergency Purposes Only: Users Can Now Activate Facebook’s Safety Check

Since 2014, Facebook has quietly featured Safety Check, a crisis response tool that lets users in areas struck by natural disasters or other emergencies to confirm their safety on the social network. Originally, Facebook itself would have to activate a Safety Check, but that has changed--the power to activate a safety check is now in the hands of the stricken community.

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What Kind of a Story Do Readers Want? Big Data Knows

What Kind of a Story Do Readers Want? Big Data Knows

Sometimes it can be tricky to identify what will be popular in the years to come, but that doesn’t stop big data from trying. Cultural anomalies are particularly difficult to predict, but an algorithm is attempting to predict which modern novel will become the next big bestseller. Jodie Archer, author of an upcoming book titled The Bestseller Code: Anatomy of the Blockbuster Novel, takes a critical look at what makes something popular amongst consumers--particularly in regard to literature.

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3 Advantages to Hosting Your Own Phone System In-House

3 Advantages to Hosting Your Own Phone System In-House

A lot has been said about communications solutions, particularly in regard to the advantages and disadvantages of hosted and in-house telephony infrastructures. While businesses find that a cloud-hosted VoIP phone system is very convenient, there are others who believe that an on-site telephony infrastructure presents a certain value.

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eBay Revamps Security Protocols. Should Your Business Follow Suit?

eBay Revamps Security Protocols. Should Your Business Follow Suit?

As technology advances and allows for common pain points to be corrected, many of today’s most well-known entities will adopt new solutions to ease the experience of their customers and clients. Take, for example, eBay. The famous reselling site has been taking steps to install an assortment of new features to improve its customers’ experience.

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Tip of the Week: 2 Free Tools that Will Read Documents and Web Pages to You

Tip of the Week: 2 Free Tools that Will Read Documents and Web Pages to You

These days, who has time to read? For busy business owners, reading is a luxury. This is what makes audiobooks such a valuable tool. They allow busy people to consume information while accomplishing a mindless task like cleaning the house. While this arrangement works wonders for titles found on Audible.com, what about the documents you must read that haven’t been made into an audiobook?

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3 Major Pain Points Alleviated By a VoIP Phone System

3 Major Pain Points Alleviated By a VoIP Phone System

Software-based phone systems are an increasingly popular trend in the workplace. Businesses have found that traditional phone systems, while helpful under certain situations, are somewhat antiquated compared to Voice over Internet Protocol. VoIP is exceptionally potent for saving money on unnecessary costs and improving efficiency. However, the question remains: is VoIP right for your business?

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Microsoft Office 365 vs. Microsoft Office Suite: Which is Right for Your Business?

Microsoft Office 365 vs. Microsoft Office Suite: Which is Right for Your Business?

Regardless of what type of organization you run, there is always a need for a word processor, spreadsheet software, and email solution. You might already take advantage of Microsoft Office, but do you take advantage of the subscription service (Office 365), or do you purchase the software licenses outright?

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Here’s the Most Efficient Way to Backup Your Data

Here’s the Most Efficient Way to Backup Your Data

Is your business still using tape as its primary method of data backup? If so, you could be missing out on a more reliable, less time-consuming alternative. Image-based, or “snapshot” backup solutions continue to be the optimal way to guarantee the continuity of your organization’s data infrastructure, and we’ll explain why.

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Credit Card Companies Turn to Selfies to Prevent $118 Billion Worth of False Declines

Credit Card Companies Turn to Selfies to Prevent $118 Billion Worth of False Declines

Though it’s still a somewhat new concept, payment via mobile device is gaining in popularity. The latest smartphones make it easier than ever to pay bills or send money whenever needed. Yet, this also presents an interesting conundrum. What’s the best way to make mobile payments, and how can they be processed with minimal chance of being compromised?

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Department of Education Forming New, Mobile-Friendly IT Infrastructure Plan

Department of Education Forming New, Mobile-Friendly IT Infrastructure Plan

More organizations are revamping their traditional IT infrastructure to favor new technology that allows for greater mobility. Not to be outdone, even major government departments are making this move, like the U.S. Department of Education.

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How Virtual Reality May Make Walking a Reality for These Paralyzed Patients

How Virtual Reality May Make Walking a Reality for These Paralyzed Patients

Virtual reality is quickly becoming a smash hit with many industries, but one of the most incredible and unexplainable phenomenons has to do with VR’s use in the medical sector. While it’s been thought that VR can be used to help paraplegic patients to walk again using brain-controlled robotic limbs, recent innovations have shown that this has the ability to go above and beyond its expectations.

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Don't be Afraid to ReplaceGot an older PC that's causing you a lot of issues? Older technology is typically more expensive to run, and after a while, it's cheaper to simply buy a new desktop than it is to continue pouring money into something that always seems broken. It's a great time to buy workst...

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